Hospital accreditation directly impacts the quality of hospital unit operations and patient care. The implementation of standardized normative procedures is also beneficial for the daily work routines of healthcare service providers.
Finally, obtaining accreditation also positions the institution as a Industry benchmark. One of the positive consequences is the improvement of the institution's image in the eyes of public opinion, which stimulates the confidence of patients and professionals involved.
In Brazil, nowadays, the number of hospital units with accreditation certificates is still small. Among the existing types of certificates, in today's article, we will focus on the one issued by National Accreditation Organization (ONA), one of Brazil's leading.
Let's look at some points that reinforce the importance of this title.
#01 Continuous Training of Professionals
The quality management Healthcare institutions can be improved when the professionals who make up the staff are involved in the processes and way of working. For this to become a reality, it is important to stimulate healthcare professionals through continuous training. In this way, analytical skills are developed, and the processes benefit as a whole.
The certification causes, gradually, a change of habits. Professionals involved in the accreditation process tend to strive more in their work. When employees have an active voice, they become more engaged, more efficient, and commit to goals and objectives.
#02 Workplace Safety
Institutions that have concepts like humanity and integration predominantly in their philosophies, and that treat all hierarchical levels the same, in addition to allowing participation in decisions and optimization processes, show better safety and efficiency rates.
Humanizing treatment doesn't necessarily mean constant monitoring; rather, it's about personalized care that brings patients and healthcare professionals closer together.
#03 Permanent improvement of services provided
According to the ONA, healthcare sector institutions participating in the hospital accreditation program are more committed to professional ethics, safety, the effectiveness of activities, and the quality of patient care.
This is only possible when a unit has the right tools for Strategy Execution Platform and is able to track processes and evaluate service delivery metrics.
Accreditations
ONA certifies at 3 levels, according to the degree of optimization of each institution that adheres to the voluntary evaluation program:
AccreditedHealthcare facilities that prove they meet all safety criteria in their entire operation, including structurally and in terms of care provided.
Full AccreditationUnits that, in addition to the previous certification, have integrated management and present fluid processes and functional communication.
Accredited with ExcellenceIn addition to meeting the requirements of the first two certificates, an organizational model that aims for continuous improvement is necessary.
To gain access to the hospital accreditation procedure, the unit must contact one of the accredited organizations and begin the procedures based on a contract signed by both. The certification is done in situ through visits by the review group.
The Actio is available to your institution so that you can implement your hospital's strategies and align available resources with operational needs. Our management solutions allow your unit to plan its objectives and track execution through permanent monitoring.
Want to know more? Contact us and schedule a meeting.
