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The right methodology for process management

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When your company aims to optimize processes and reduce failure rates, the market offers a series of tools that allow you to analyze your activities, identify problems, and seek improvements. As the Stratec executive director rightly analyzes, to define the best methodological option, it is crucial for each corporation to start from an understanding of its process profile.

Guilherme Barbassa comments that the management of the area has various degrees of maturity, ranging from the simple listing of activities to high complexity that justifies the adoption of an improved methodological tool. An example of this is Six Sigma, which, as the Stratec executive observes, is a methodology that, if used correctly, becomes an excellent tool for analyzing and improving processes. “However, if the company does not have a maturity level equivalent to the degree of complexity of the tool, these benefits end up running into a lack of process standardization,” he warns.

This opinion is shared by Riberto Araújo, consultant and director at Primvs Inter Pares, a partner company of Stratec. He states that Six Sigma allows managers to have greater control over a company's work processes, incorporating actions for maintenance or improvement of results, with greater efficiency in the execution of strategic planning. “Corporations gain more control and predictability by focusing on management efficiency. However, as Six Sigma is a quantitative tool, it is necessary to invest beforehand in good process design. It is also essential to ensure a qualified and reliable database that supports accurate analyses. Only in this way is it possible to understand where to intervene in processes and readjust activities to improve corporate performance,” he emphasizes.

Given this perception, the path suggested by experts is that each corporation – based on mapping and awareness of its process maturity – should choose a management support methodology for the sector whose complexity is suited to the corporate profile. “For companies with a more basic level of process definition, it's worth starting with less complex tools that contribute to a better definition of activities. This work, incidentally, will support the future use of a sophisticated method like Six Sigma,” states Riberto Araújo.

In the same vein, the executive director of Stratec reinforces: “Six Sigma is experiencing a bit of a fad. But to achieve sustainable benefits from using this tool, which is based on statistical data, you need well-established processes, resulting from a good investment in management maturity in the area.” As our series of articles on strategic management maturity has also demonstrated, investing in maturing processes is one of the prerequisites for achieving excellence. Therefore, here's a tip for your company to analyze its process management and its degree of maturity.

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With operations since 2002 and a team of solid training and experience in public and private business management, Primvs Inter Pares offers management solutions whose guiding principle is the effective contribution to customer results. The name, originating from Latin, means “The first among equals” and was chosen to represent the constant challenge of adding value in the company's area of expertise.

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