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Home " How to act in crisis management?

How to act in crisis management?

Find out more about crisis management and see the strategies and actions that companies can adopt.
  • Fausto Henrique
  • Others Topics
  • 14:57
  • 31/07/2015

Table of contents

Foto de Fausto Henrique

Fausto Henrique

Product Manager at Actio Software, responsible for aligning business strategy with customer demands, driving continuous product evolution.

Read also

Home » Blog » Others Topics
" How to act in crisis management?

How to act in crisis management?

Indicators are essential, but they can hinder strategy execution when they fail to guide decision-making. Learn when metrics turn into noise.

  • By Fausto Henrique
  • Others Topics
  • 16:00
  • 31/07/2015

Table of contents

When the crisis is slow to pass, worries start to mount and the company's policies, processes, strategies and actions need to be reviewed in order to reduce business risks and remain sustainable until the hurricane has passed. But how can management act to reduce negative impacts and remain in full operation? Here are some tips!

Everything has an impact on finances

Maintaining your company's financial health should be your first concern, after all, without money there's no way of keeping things running. So assess your cash flow, look at your financial projections and review your working capital. How long can you keep the company going with the minimum amount of money coming in?

If necessary, rethink your financial planning in order to reduce costs, be it with investments, new hires or equipment that doesn't need to be purchased now. Take a look at your default rate and take strong action to recover customers in debt with a good collections department.

Streamline processes

Efficiency, effectiveness and productivity go hand in hand, so by streamlining processes you have a great chance of eliminating waste and making the company more productive and profitable. Get your employees to rethink their routines and create more agile processes that do away with bureaucracy, paperwork and responsibilities. By reducing the number of activities, you free up people to carry out more strategic and important business activities.

Don't depend on a single supplier

Just like you, your suppliers are facing a crisis and are susceptible to financial and operational problems. If you depend on a single supplier and they are no longer able to serve you, your company will be in trouble. It's best to diversify your suppliers and always have a backup for times of need.

Keep one eye on the business and one on the market

Of course, you need to focus on your business to keep it running, but you are subject to the nuances of the market, which also requires a certain amount of attention. Interest rates, exchange rate fluctuations, inflation, unemployment and many other indicators can directly affect your finances, so always keep an eye on what the market trends are saying.

Follow specialized national and international newspapers and websites to find out what the future holds. Talk to other businesspeople in the sector, debate the most relevant issues and always stay informed about anything that could have a negative impact on your company.

Reduce business risks

If you have investments, review them. Is it advantageous to keep them even in uncertain times? Is it possible to use some investments to pay off debts with suppliers or tax arrears? Remember that the fewer debts you have at this time, the better, as interest rates are high and can compromise a large part of your budget.

Strengthen your company's communication with key stakeholders

When a crisis threatens a specific market or business, it's natural for partners, investors, clients and other stakeholders to feel insecure. At this time you need to use clear and assertive communication to keep everyone united in support of your company.

If customers don't buy, no money comes in, your employees and suppliers don't get paid, your partners don't get paid and all this becomes a snowball that will be hard to fight in the future. The best thing to do is to talk to these people, reassure them and keep them confident that the crisis is temporary and that your company will overcome this obstacle and come out stronger.

And you, how do you plan to fight the crisis and do well? Leave a comment and share your insights!

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Fausto Henrique

Product Manager at Actio Software, responsible for aligning business strategy with customer demands, driving continuous product evolution.

Foto de Fausto Henrique

Fausto Henrique

Product Manager at Actio Software, responsible for aligning business strategy with customer demands, driving continuous product evolution.

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Home " How to act in crisis management?

How to act in crisis management?

Find out more about crisis management and see the strategies and actions that companies can adopt.
  • 31/07/2015
  • 14:57
  • Others Topics

Share this content:

Foto de Fausto Henrique

Fausto Henrique

Product Manager at Actio Software, responsible for aligning business strategy with customer demands, driving continuous product evolution.

Share this content:

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