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Home " The power of ChatGPT in Risk Matrix classification

The power of ChatGPT in Risk Matrix classification

In this post, you will find out everything about the risk matrix and how ChatGPT can help identify and classify this tool
  • Heloise Pontes
  • Risks and Compliance
  • 15:26
  • 04/05/2025

Table of contents

Foto de Heloise Pontes

Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

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Home » Blog » Risks and Compliance
" The power of ChatGPT in Risk Matrix classification

The power of ChatGPT in Risk Matrix classification

Indicators are essential, but they can hinder strategy execution when they fail to guide decision-making. Learn when metrics turn into noise.

  • By Heloise Pontes
  • Risks and Compliance
  • 16:00
  • 04/05/2025

Table of contents

Maintaining an organization requires a lot of study, research, and planning, after all, it's essential to be aware of the risks involved and prepared to face them. Although it's not possible to predict all the problems that may arise, the risk matrix is an essential tool in risk management and can be a great ally for you to feel better prepared when these situations happen.

Identifying and evaluating the main risks present in a company is crucial for anticipating them and taking the necessary measures for their mitigation. With this in mind, we have prepared complete content for you on the risk matrix, one of the main corporate risk management tools, and how ChatGPT can collaborate in the identification and classification of this model. Continue reading and find out!

But after all, what is a risk matrix? 

The Risk Matrix (also called the Probability and Impact Matrix) is a fundamental tool in risk management and strategic management. The model is often used visually to identify which risks require the most attention and what actions should be taken to manage the risks involved.

The great differential of the risk matrix is presenting information visually, which provides a significant advantage in data analysis. Because it is a graphical tool, it is simple to identify which risks will have the greatest impact on the organization, facilitating data-driven decision-making.

Furthermore, as it is an easy-to-understand tool that presents clear and objective information, the risk matrix also contributes to team engagement in enterprise risk management.

How does the risk matrix work? 

when using the risk matrix, it is necessary to evaluate each risk based on two main criteria: the probability of it happening and the impact it can generate on the company.

Through this tool, it is also possible to position risks in a two-dimensional table (probability and impact), using rows and columns to determine the criticality level of the risk and support risk analysis and action prioritization.

On the vertical line, the probability level is presented, i.e., the chances of the risk occurring. On the horizontal line, the level of impact the risk can cause for the organization is presented.

Based on these criteria, the risks are categorized into different degrees:

  • Green color for low risk;
  • Yellow color for medium risk;
  • Red color for high risk.

In other words, risks classified as high (red) must undergo a more in-depth analysis within the risk management, while medium and low risks can be treated with less urgency.

The probability is the possibility that something will happen.

In the matrix, probability (vertical axis) is one of the variables used to assess a given risk. It characterizes the chance of an unwanted risk occurring and becoming a problem for the organization. In general, probability can be expressed in terms of percentage or on a numerical scale, with values that can range from low to high. For example: 

  • Very low = 1% to 10% = probably will not happen;
  • Low = 11% to 30% = may happen once a year;
  • Moderate = 31% to 50% = may occur more than once a year;
  • High = 51% to 70% = it may happen once a month;
  • Very high = 71% to 90% = it may occur once a week.

Impact 

On the other hand, Impact (horizontal axis) is used to evaluate a particular risk. This variable represents the relevance of the consequences that an unwanted event can bring if it occurs in an organization. The impact can be classified into levels ranging from low to high and in financial terms, time, and image, among others. Unlike Likelihood, Impact is not represented by a percentage. 

Thus, we have in its classification the levels: 

  • Too low: Little significant consequences;
  • Low: Consequences that can be reversible in the short and medium term with negligible cost;
  • Moderate: Reversible consequences in the short and medium term with little cost;
  • High: Reversible consequences in the short and medium term with a high cost;
  • Very high: Irreversible consequences or costs outside the budget.

Probability x Impact Relationship in the Risk Matrix

The combination of these two variables allows the definition of the criticality of a risk, that is, how critical it is to the company. Generally, the risk matrix is ​​divided into quadrants or zones, each representing a different combination of probability and impact, and indicating a level of criticality.

But it's important to keep in mind that the number of levels for probability and impact must be the same. For example, if it's decided that the Probability classification will be low, medium, and high (three levels), the Impact should also have three levels, which can be classified as insignificant, moderate, or catastrophic. To help you understand better, check out the image below for an example of Risk Matrix with five levels:

How to make an effective risk matrix? 

To build a effective risk matrix aligned with the company's strategic management, it is important to follow some fundamental steps. These steps ensure a more accurate analysis, facilitate risk prioritization, and increase decision-making efficiency.

1- Define the levels of likelihood and impact 

Define clear criteria adapted to the company's reality, ensuring a more accurate and standardized risk analysis.
This step is essential for creating a consistent foundation in the risk matrix, allowing everyone involved to use the same assessment parameters.

Furthermore, it is important to establish well-defined scales (e.g., low, medium, and high, or 1 to 5), which facilitates risk comparison and improves the quality of the analysis.

2- Choose suitable software 

Using specialized risk management tools, indicators (KPIs), and data analysis facilitates the implementation of the matrix and improves decision-making.

Good risk matrix software allows for automated analysis, real-time risk visualization, and integration of strategic information, making the process more agile and reliable.

3- Define the level of criticality of each risk 

Perform risk identification and assessment based on probability and impact.
This stage is essential for the prioritization and efficient management of organizational risks.

By crossing probability and impact on the risk matrix, it is possible to classify risks into criticality levels (low, medium, and high), facilitating the definition of priorities and directing the team's efforts toward the most relevant risks.

4- Control the identified risks

After identifying the risks, it is necessary to define action plans and mitigation strategies. These plans can include preventive actions (to avoid the risk from happening) and corrective actions (to reduce its impacts).

Collaboration between teams is fundamental for effective risk management. Involving different areas of the company ensures a more complete view of risks and increases the assertiveness of proposed solutions.

5- Implement solutions 

The execution of actions is indispensable to guarantee results.

At this stage, it is important to track indicators, assign responsibilities, and continuously monitor risks, ensuring that actions are being executed as planned.

Without implementation, the risk matrix loses its practical effectiveness in business management. In other words, it's not enough to map risks; it's essential to act strategically and continuously.

Benefits of using a risk matrix ChatGPT 

There are several benefits to using a Risk Matrix in enterprise risk management processes. One of the great differentials is that this tool allows for a clearer and more objective evaluation of the risks involved in a particular process, project, or business. 

Through the analysis of likelihood and impact, it is also possible to classify risks into different levels, which facilitates the prioritization of work and decision-making.

With the help of ChatGPT, it is possible to further enhance the use of the risk matrix. The model can be used to offer suggestions for best practices in risk management, to indicate which are the most common risks in a particular sector or business, as well as to provide valuable insights into trends and changes in the external environment that may impact the organization. 

The integration of ChatGPT with the Risk Matrix can also act as a strategic partner, helping companies to remain more secure and prepared to face challenges. So how about enlisting the help of software such as Actio Risk Managementwhich has just those features? 

Meet Actio risk management

Actio is the first management software company to integrate with ChatGPT!

This means that our risk management module now has a virtual consultant with Artificial Intelligence to guide users in identifying causes, ensuring the formation of a results-oriented culture and methodological coherence in the process. 

With Actio Risk Management, it will be possible to more accurately identify the risks involved in each activity, allowing for the creation of more assertive mitigation plans and the adoption of more effective controls that are adapted to the specific characteristics of each risk. 

The integration of ChatGPT also allows for improved decision-making for your business, as it's possible to access accurate real-time information in Actio Risk Management And with this, professionals who perform risky tasks can dedicate themselves to more analytical and strategic management tasks, thus increasing their productivity and achieving better results. 

As you can already see, with Actioit has become even easier to provide a safer and more reliable work environment for your workers, as well as ensure greater efficiency at all stages of the management process. Don’t forget to request a quote from our consultants. 

Do you want to receive more content like this? Don’t forget to follow Actio on Instagram,Linkedin and Facebook.

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Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

Foto de Heloise Pontes

Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

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Home " The power of ChatGPT in Risk Matrix classification

The power of ChatGPT in Risk Matrix classification

In this post, you will find out everything about the risk matrix and how ChatGPT can help identify and classify this tool
  • 04/05/2025
  • 15:26
  • Risks and Compliance

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Foto de Heloise Pontes

Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

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