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Home " How to deal with negative feedback and criticism

How to deal with negative feedback and criticism

Check out some tips on how to receive negative feedback at work, and find out what to do to deal with criticism.
  • Heloise Pontes
  • People Management
  • 13:13
  • 12/07/2019

Table of contents

Foto de Heloise Pontes

Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

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" How to deal with negative feedback and criticism

How to deal with negative feedback and criticism

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  • By Heloise Pontes
  • People Management
  • 16:00
  • 12/07/2019

Table of contents

Feedback models are a very important tool in an organization. Through them, professionals can discover which areas they are doing well in, and which areas they need to improve in to achieve better results.

Throughout our careers, we are all subject to receiving feedback, whether positive or negative. In the latter case, it's a bit more difficult as we have to deal with our “flaws and imperfections.”.

However, the way you handle work criticism can help you improve, making you stand out positively. With that in mind, we've prepared some tips for you on how to receive negative feedback and how to handle this situation in the best possible way. Keep reading our article!

How to deal with negative feedback and accept constructive criticism?

With the intention of building a movement for change, feedback is there to guide you at certain points in your professional career, or in any other area of life. But, unfortunately, some people have difficulty and are careless when giving criticism, or else feel a need to put others down to feel more secure and confident.

It's important to make a conscious effort to understand the reasons behind that person's stance and try not to take it personally. Knowing when to let things go and trying to show that there are also positive aspects to explore can be a great strategy. In general, those who tend to over-criticize have certainly been heavily criticized throughout their lives without positive recognition.

So that this error is not passed on, take a look at the tips we've selected for you! We hope they are useful and help you deal with feedback and criticism. Check them out!

Know how to forgive

However difficult it may be, please understand this: whoever weaves criticism generally suffers from it as well. Someone who criticizes a lot is possibly a very self-critical person with a high level of self-demand. And the consequence? The individual ends up projecting all their frustration onto other people.

Know how to assert yourself during feedback

If you've been offended by criticism in feedback, talk openly about the specific situation and how you felt. Often, critical behavior is unconscious, and the person giving the feedback doesn't realize how much they may have offended the other person.

Invest in Emotional Intelligence

Developing Emotional Intelligence means developing empathy, which is the ability to put yourself in someone else's shoes. With this, it's possible to develop the capacity to better handle criticism during feedback and to relate more assertively, which expands your ability to deal with criticism and with other people without letting emotions get in the way.

Don't apologize too much during feedback

Okay, you made a mistake. But that doesn't mean you need to keep apologizing all the time for a mistake you made. If the feedback is based on a specific error, mistake, or behavior, apologize once and that's it. Your apology should be sincere, concise, and show that you understand the problem and that it won't happen again.

Don't react impulsively

While it's tempting to react immediately to negative feedback, your emotions are at their peak in the heat of the moment. Therefore, it's essential that you take a deep breath and give yourself space to absorb the comments and clear your head before responding. The person giving you feedback may want to discuss it immediately, but the best thing to do is thank them for their input and take a break to absorb everything that was said and evaluate the criticism received.

Make the necessary changes

After you've reflected on the negative feedback and clarified your thoughts, it's time to make the necessary changes. If your manager or colleagues notice that you have the maturity to receive criticism and use it to implement changes, you will be respected not only for having the confidence to receive negative feedback but also for being proactive and flexible enough to react appropriately to it.

In summary, receiving critical feedback is challenging and can be very uncomfortable, but knowing how to receive it well and learn from it is absolutely essential for your success and growth as a professional. Use these tips and you'll be able to use them very much to your advantage.

Constructive criticism is an important ingredient for personal and professional development. Whether it comes from your boss, colleagues, subordinates, or from your mentor or coach, being receptive to feedback is essential.

So, how can you receive critical feedback and use it for your professional growth? Still have doubts about how to handle feedback? No problem! Learn more about feedback and recognition, and how to assertively implement it in your daily life and in your company.

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Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

Foto de Heloise Pontes

Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

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Home " How to deal with negative feedback and criticism

How to deal with negative feedback and criticism

Check out some tips on how to receive negative feedback at work, and find out what to do to deal with criticism.
  • 12/07/2019
  • 13:13
  • People Management

Share this content:

Foto de Heloise Pontes

Heloise Pontes

Product Manager at Actio Software, responsible for driving the product lifecycle.

Share this content:

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