Expressions such as “time is money” or “how much is each hour of your time worth?” allow us to see that, nowadays, time is a valuable resource; because it measures our productivity. Thus, any automation process can have enormous importance in the life of companies and organizations, because they allow to replace manual actions by technology.
Today, the Internet is the world’s largest business development tool. By using it in the right way, it is possible to save time and money to get ahead of the competition, thus bringing advantages to the growth of our organization. But how can we achieve an action of this size? What is the best strategy to succeed? The response lies in the technology itself, which answers these questions.
In today’s article we will talk about the automation process and its advantages. Keep reading and see why the statements above are true.
We are so involved and surrounded by the most varied technologies that we have forgotten how, until not so long ago, everything was produced manually. What today takes two hours to make, took two or three times as long back then. Knowing this, it became necessary to have innovative processes.
The automation process is the replacement of manual procedures by technological ones, to streamline processes and results, during their course and until the end of them. The goal is to make manual activities increasingly independent of human interaction and to eradicate errors and demands that would be made manually.
We live in a world where duties demand too much from us. Not aligning such a reality with what technology offers is a significant risk, both for companies of any size and for human life in general.
Types of process automation:
1 – Chatbots:
The so-called Chatbot consists of a robot that communicates via chat, both on social networks and on company websites. In this way, the automation process helps to provide a “humanized service experience”. This is because it reproduces an interaction very similar to the one that would take place between real human beings. Best of all, this technology is available to customers 24 hours a day through a digital platform.
2 – PBM:
For organizations that want to mature and unify their processes, there is the BPM (Business Process Management) system, which works with a focus on people, making it easier for employees to use it within the company. With this system it is possible to measure, execute, analyze, and optimize each of your processes. The success of the system depends on the information entered, which confirms that human work is still as important as the technology of the system itself, since it depends on the information input.
3 – Scripts:
As its name suggests, the script is a set of instructions that coordinate certain activities. Thus, an automation script is a list of tasks complemented with a series of other steps, conditions, and reactions to perform a task in an automatic and practical way, thus speeding up projects without the direct intervention of people.
Process automation in organizations
Can you imagine the chaos installed in a company that has not yet adhered to automation processes? Think, for example, of the projects to be delivered, the plans to be drawn up, the company overview; all, without the help of an artificial intelligence or data management program. It would be impossible, don’t you think? The consequences would be tragic; the delays, noticeable, and the costs, even greater.
That is why process automation was born: to solve problems and provide a totally practical dynamism within organizations. This innovation brings many benefits, providing greater productivity to employees, who begin to devote their time to more strategic activities. Learn more about the advantages:
When a company manages to increase its productivity in a healthy, practical, and straightforward way, it manages to reduce creation and delivery time; it also manages to deliver greater results and take what is perhaps the most valuable step in the life of companies: anticipation. This generates great benefits, such as the establishment of metrics, results, and the definition of deadlines, which allow to maximize the automation processes.
One of the advantages of implementing process automation in your business is to link all the data of a company and make it available to all sectors. This makes search processes more practical and efficient, as they would take many hours to perform manually. In addition, the interconnection of data eases the access of different sectors to a single database, to promote solutions or perform some kind of query within the daily analysis.
Due to the transparency of the processes and the low error rate, process automation provides organized and centralized information, allowing managers to have a secure understanding of the information delivered, so that assertive decisions can be made without fear of failure.
Through the agility of the processes and the efficiency of the people involved in your strategic activities, the goal is to make your company stand out in the market by offering fast and well-optimized services that put your organization ahead in terms of competitiveness.
Management software is ideal for setting and displaying deadlines. Therefore, it is always possible to know when a project starts, when it is ready and, of course, what is the average time to be spent on it. With efficient deadline management, it becomes possible to manage new jobs with clarity and organization, meeting demands more efficiently.
Analyzing metrics and results is essential to know the status of the company’s internal processes and external activities. Actions will be taken according to real and accurate data, so it becomes relevant to act assertively.
To learn more about this and other systems, contact Actio Software. We are present in more than seven countries, and we help hundreds of companies to systematize management practices in a simple, standardized and continuous way, allowing the analysis of KPIs to generate positive results in organizations.