{"id":17684,"date":"2017-09-13T14:31:00","date_gmt":"2017-09-13T14:31:00","guid":{"rendered":"http:\/\/novosite.stratec.com.br\/pdca-dmaic-masp-bsc-quais-sao-as-diferencas-e-semelhancas\/"},"modified":"2026-02-24T14:33:37","modified_gmt":"2026-02-24T17:33:37","slug":"pdca-dmaic-masp-bsc-conozca-estas-metodologias","status":"publish","type":"post","link":"https:\/\/actiosoftware.com\/es\/blog\/pdca-dmaic-masp-bsc-quais-sao-as-diferencas-e-semelhancas\/","title":{"rendered":"PDCA + DMAIC + MASP + BSC \u2013 \u00bfcu\u00e1les son las diferencias?"},"content":{"rendered":"

Las metodolog\u00edas de gesti\u00f3n siempre son bienvenidas para organizar, estandarizar y mejorar los procesos, adem\u00e1s de maximizar los resultados. Pero, cuando llega el momento de escoger cu\u00e1les aplicar en una empresa, surge una gran duda: \u00bfPDCA, DMAIC, MASP o BSC? \u00bfCu\u00e1l es la mejor?<\/p>\n

Podemos decir que no existe una metodolog\u00eda mejor que otra o m\u00e1s completa que otra, cada una tiene sus pros y sus contras. Depende de ti y de tu equipo determinar cu\u00e1l o cu\u00e1les se adaptan mejor a tu empresa y a sus objetivos.<\/p>\n

Pero, para facilitar su selecci\u00f3n, enlistamos las metodolog\u00edas de gesti\u00f3n m\u00e1s utilizadas del mercado, adem\u00e1s de sus diferencias y semejanzas. Continuemos:<\/p>\n

PDCA<\/h3>\n

El PDCA es un m\u00e9todo de resoluci\u00f3n de problemas muy utilizado en la gesti\u00f3n de la calidad. Puede aplicarse a cualquier problema al que se enfrente una empresa y puede ser muy \u00fatil para mejorar los procesos.<\/p>\n

El ciclo PDCA est\u00e1 compuesto de cuatro etapas: planificar, hacer, revisar y actuar. Ante el problema presentado, uno se plantea lo que debe hacerse, luego, ejecuta lo planificado, luego, confiere los resultados; para finalmente ajustar lo que tiene que ser corregido y reiniciar el ciclo.<\/p>\n

El PDCA puede ser usado en el desarrollo de nuevos productos, para mejorar procesos, optimizar estrategias, resolver problemas y otras situaciones que necesiten validaci\u00f3n y mejoras continuas.<\/p>\n

DMAIC<\/h3>\n

El m\u00e9todo DMAIC (Definir, Medir, Analizar, Mejorar, Controlar) tambi\u00e9n est\u00e1 enfocado a la mejora continua, este est\u00e1 basado en indicadores de rendimiento.<\/p>\n

La intenci\u00f3n es definir sus indicadores de rendimiento, medirlos, analizarlos, aumentar la estrategia y controlar los resultados.<\/p>\n

Es excelente para seguir la evoluci\u00f3n hacia los objetivos estrat\u00e9gicos de la organizaci\u00f3n y al desempe\u00f1o de estrategias de marketing y ventas, pues permite conocer con profundidad lo que afecta el desempe\u00f1o de la organizaci\u00f3n.<\/p>\n

Este m\u00e9todo facilita la mejora de la satisfacci\u00f3n del cliente, el aumento de la productividad de la empresa, la optimizaci\u00f3n de recursos y la reducci\u00f3n de costes.
\nMASP<\/p>\n

La Metodolog\u00eda de An\u00e1lisis y Soluci\u00f3n de Problemas (MASP) tambi\u00e9n naci\u00f3 en la gesti\u00f3n de calidad, buscando detectar y corregir inconformidades en procesos, ya sea en la industria, en los comercios minoristas o en los servicios.
\nLa MASP posee 8 etapas a ser consideradas:<\/p>\n

    \n
  1. Identificaci\u00f3n del problema: Adem\u00e1s de identificar el problema, es necesario aislarlo de otras variables para poder analizar con criterio la causa ra\u00edz.<\/li>\n
  2. Recolecci\u00f3n de informaci\u00f3n: Consiste en la observaci\u00f3n del problema, con el fin de reunir informaciones que puedan ayudar a encontrar una soluci\u00f3n.<\/li>\n
  3. An\u00e1lisis: Los datos recolectados son analizados desde varios puntos de vista.<\/li>\n
  4. Plan de acci\u00f3n: Con base al an\u00e1lisis se crea un plan de acci\u00f3n, en otras palabras, estrategias, pr\u00e1cticas, acciones que deben ser desarrolladas para solucionar el problema.<\/li>\n
  5. Ejecuci\u00f3n: El plan de acci\u00f3n ser\u00e1 colocado en pr\u00e1ctica.<\/li>\n
  6. An\u00e1lisis de resultados: Los resultados son analizados con el fin de verificar si surtir\u00e1n el efecto deseado.<\/li>\n
  7. Estandarizaci\u00f3n: En caso de que el problema haya sido solucionado, las nuevas pr\u00e1cticas son implementadas y estandarizadas.<\/li>\n
  8. Conclusi\u00f3n: El equipo responsable se re\u00fane para verificar todo el proceso.<\/li>\n<\/ol>\n

    Con el MASP, es posible reducir las fallas de procesos y producci\u00f3n, alcanzando una eficiencia y eficacia superior en la empresa.<\/p>\n

    BSC<\/h3>\n

    Finalmente tenemos el Balanced Scorecard, una metodolog\u00eda de gesti\u00f3n enfocada al nivel estrat\u00e9gico de la organizaci\u00f3n. El BSC eval\u00faa el desempe\u00f1o empresarial sobre 4 distintas perspectivas.<\/p>\n

      \n
    1. Financiera: Satisfacci\u00f3n de los socios y accionistas.<\/li>\n
    2. Mercado: Satisfacci\u00f3n de los clientes.<\/li>\n
    3. Procesos Internos: Desempe\u00f1o de los procesos.<\/li>\n
    4. Aprendizaje y crecimiento organizacional: Capacidad de aprender e innovar.<\/li>\n<\/ol>\n

      Para que el BSC sea aplicado, debes tener los objetivos estrat\u00e9gicos de la organizaci\u00f3n bastante claros, segment\u00e1ndolos en metas y atribuyendo indicadores que permitan la medici\u00f3n de los resultados.<\/p>\n

      Tambi\u00e9n es importante que esos objetivos sean descompuestos en objetivos t\u00e1cticos y operacionales, con el fin de involucrar a toda la empresa en la conquista de los mismos.<\/p>\n

      Despu\u00e9s de todo, \u00bfqu\u00e9 metodolog\u00eda de gesti\u00f3n utilizar?<\/h3>\n

      Como debes haber notado, una metodolog\u00eda no excluye a la otra. Por lo contrario, estas pueden ser sumadas y aplicadas en diferentes escenarios, trayendo mejores resultados. Para facilitar el manejo de estas metodolog\u00edas, lo ideal es que cuentes con un software de gesti\u00f3n estrat\u00e9gica<\/a> que las contemple todas, como es el caso de Stratec, que permite el uso de PDCA, DMAIC, MASP y BSC.<\/p>\n

      \"Software<\/p>","protected":false},"excerpt":{"rendered":"

      A la hora de elegir qu\u00e9 metodolog\u00eda aplicar en la empresa surge una gran pregunta: \u00bfPDCA, DMAIC, MASP o BSC? \u00bfCu\u00e1l es el mejor?<\/p>","protected":false},"author":10,"featured_media":17939,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1246],"tags":[],"Idioma-posts":[1169,1167],"class_list":["post-17684","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-estrategia-e-performance","idioma-posts-espanhol","idioma-posts-portugues"],"acf":[],"yoast_head":"\nPDCA + DMAIC + MASP + BSC - quais s\u00e3o as diferen\u00e7as - Actio<\/title>\n<meta name=\"description\" content=\"Quando chega o momento de escolher qual metodologia aplicar na empresa, o que surge \u00e9 uma grande d\u00favida: PDCA, DMAIC, MASP ou BSC? 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