{"id":17653,"date":"2016-11-16T12:15:00","date_gmt":"2016-11-16T12:15:00","guid":{"rendered":"http:\/\/novosite.stratec.com.br\/4-niveis-maturidade-sop\/"},"modified":"2026-02-24T15:08:10","modified_gmt":"2026-02-24T18:08:10","slug":"4-niveles-madurez-sop","status":"publish","type":"post","link":"https:\/\/actiosoftware.com\/es\/blog\/4-niveis-maturidade-sop\/","title":{"rendered":"Los 4 niveles de madurez en la metodolog\u00eda S&OP"},"content":{"rendered":"

No es ninguna novedad que las empresas con un alto nivel de madurez en la metodolog\u00eda S&OP tengan ventajas reales en el modelo. Sin embargo, se sabe que 2\/3 de los negocios que ejecutan la Planeaci\u00f3n de Ventas y Operaciones no van m\u00e1s all\u00e1 de las primeras etapas propuestas en el modelo de madurez de Gartner (2010). Lo que realmente es una pena, ya que los resultados m\u00e1s significativos se cosechan cuando la empresa alcanza los niveles 3 y 4 de madurez.<\/p>\n

Seg\u00fan Ronaldo Barreto, de la empresa Cirimson&Co, asociada con Stratec, \u201cla mayor\u00eda de las empresas que usan el S&OP est\u00e1n entre los niveles de madurez 2 y 3, donde en las \u00e1reas ya mencionadas, se toman algunas de las decisiones, pero aun as\u00ed se deslizan mucho en la previsi\u00f3n de escenarios y la falta de uso de softwares, que sirven de apoyo en este proceso\u201d, comenta. Para que no se estanque en los niveles m\u00e1s b\u00e1sicos de S&OP, por falta de conocimiento, vamos a hablar un poco m\u00e1s acerca de estos 4 niveles de madurez.<\/p>\n

Nivel 1 \u2013 Reacci\u00f3n<\/h3>\n

La empresa en esta etapa empieza a familiarizarse con la metodolog\u00eda y a\u00fan se est\u00e1 desarrollando un plano operacional. Se observa una brecha entre las ventas y la producci\u00f3n, generando un desequilibrio entre ambas. Adem\u00e1s de eso, no se entiende con claridad, cuales son los objetivos del S&OP.<\/p>\n

Generalmente, en esta fase, herramientas como Excel y RPS dominan los controles operacionales. Los planos operacionales generalmente son ejecutados dentro del ERP, pero frecuentemente, se ve la necesidad de crear planillas complementarias y herramientas de planeaci\u00f3n comercial. En las reuniones de revisi\u00f3n del S&OP, herramientas simples como PowerPoint y Excel son los instrumentos de presentaci\u00f3n de planos y las reuniones, son b\u00e1sicamente una revisi\u00f3n del plano de ventas.<\/p>\n

Nivel 2 \u2013 Anticipaci\u00f3n<\/h3>\n

En el segundo nivel, existe una mayor preocupaci\u00f3n en hacer una buena planeaci\u00f3n de la previsi\u00f3n de las ventas, bas\u00e1ndose en el volumen y combinando este plano con la producci\u00f3n. Ya se ve aqu\u00ed una predisposici\u00f3n mayor a apoyar las decisiones fruto de las reuniones S&OP. Aqu\u00ed, la organizaci\u00f3n ya entendi\u00f3 que necesita tener informaciones inmediatas y ver\u00eddicas sobre el volumen de producci\u00f3n y su existencia. Muchas veces, por causa de las discusiones prolongadas acerca del volumen, la capacidad de producci\u00f3n y el tiempo de entrega, las reuniones S&OP restringen a la cadena de suministro.<\/p>\n

Las empresas que alcanzan el segundo nivel de madurez deben tener una pol\u00edtica formal de gobierno y una cultura de disciplina. Sin embargo, en ese punto, las discusiones tienden a no sobrepasar planos de corto plazo (hasta 3 meses). Otro desaf\u00edo es que las decisiones tomadas en el proceso de S&OP normalmente no llegan al nivel operacional de la empresa.<\/p>\n

En t\u00e9rmino de herramientas, en la segunda etapa se utilizan mucho las planillas electr\u00f3nicas, junto con el ERP, sumado con alguna herramienta de cadena de suministros. Sin embargo, las empresas comienzan a notar que necesitan herramientas m\u00e1s robustas para soportar la gesti\u00f3n de procesos e informaci\u00f3n y la presentaci\u00f3n de los datos.<\/p>\n

Nivel 3 \u2013 Colaboraci\u00f3n<\/h3>\n

El objetivo de esta etapa es obtener un beneficio. La cadena de suministro pasa a ser el \u201cmaestro\u201d de S&OP y todas las acciones son determinadas teniendo en vista los impactos financieros que pueden traer al negocio. Ahora, la empresa ya ve la metodolog\u00eda S&OP como \u201cla manera de hacer negocios\u201d y todas las decisiones son cautelosamente estudiadas y ejecutadas.<\/p>\n

La alineaci\u00f3n entre lo operacional y lo t\u00e1ctico de la empresa se siente con m\u00e1s fuerza, en un ambiente de colaboraci\u00f3n. Esto sucede en funci\u00f3n de los procesos que fueron cuidadosamente moldeados en las etapas anteriores. Ahora, ya se consigue hacer planes a mediano y largo plazo, que son alineados con el presupuesto anual y el plan estrat\u00e9gico de la empresa. El impacto de los planos y escenarios es enfocado para aumentar la rentabilidad del negocio.<\/p>\n

En t\u00e9rminos de tecnolog\u00eda, las organizaciones que han alcanzado este nivel de madurez ya requieren un soluci\u00f3n m\u00e1s robusta<\/strong> y una metodolog\u00eda S&OP adecuada para apoyar sus procesos.<\/p>\n

Nivel 4 \u2013 Maestr\u00eda<\/h3>\n

Muy pocas empresas llegan a este nivel de madurez en la cual existe una sensibilidad mayor de demanda y una estructura bien planificada de producci\u00f3n para direccionar una respuesta optimizada a la demanda. Cuando se llega a este nivel, se percibe una gran participaci\u00f3n de los altos ejecutivos en el \u00e1rea financiera. La colaboraci\u00f3n aqu\u00ed se extiende m\u00e1s all\u00e1 de los l\u00edmites de la organizaci\u00f3n para alcanzar el m\u00e1ximo valor en cada extremo de la cadena.<\/p>\n

Los procesos aqu\u00ed son balanceados y din\u00e1micos. Hay una fuerte conexi\u00f3n entre el planeamiento estrat\u00e9gico y el operacional y las herramientas soportan la gesti\u00f3n de riesgos, \u201ctrade-offs\u201d, optimizaci\u00f3n de precios y simulaciones complejas.<\/p>\n

\u00bfYa aplicas la metodolog\u00eda S&OP en tu empresa? \u00bfCu\u00e1l es el nivel de madurez de tu organizaci\u00f3n? \u00a1Comparte tu experiencia!<\/p>\n

Lee tambi\u00e9n nuestros art\u00edculos sobre S&OP:<\/p>\n

Los cinco pasos del S&OP<\/a><\/p>\n

Planificaci\u00f3n de Ventas y Operaciones: S&OP<\/a><\/p>\n

\"Software<\/p>","protected":false},"excerpt":{"rendered":"

No es novedad que las empresas que alcanzan un alto nivel de madurez en la metodolog\u00eda S&OP son testigos de las ventajas reales del modelo.<\/p>","protected":false},"author":10,"featured_media":18000,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[1246],"tags":[],"Idioma-posts":[1169,1167],"class_list":["post-17653","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-estrategia-e-performance","idioma-posts-espanhol","idioma-posts-portugues"],"acf":[],"yoast_head":"\nOs 4 n\u00edveis de maturidade na metodologia S&OP - 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